POLICY STATEMENT AND MANAGEMENT COMMITMENT
- We attach the same high importance
to customer satisfaction as to company strength. We realize
that our customers benefit from a company who is fit and up
to standard, and that our strength, on the other hand, depends
on customers who are satisfied with our services and return
to us for new work.
- We achieve client satisfaction
- recognizing and analyzing
the customers needs
- providing solutions to suit
- providing our services in
time and at favourable conditions
- looking for innovative solutions
giving benefits through added value.
- We follow state-of-the-art
technology and are open for new knowledge from research and
- We acknowledge our employees
to be essential to our company’s strength. We request their
highest involvement and motivation and reimburse their output
accordingly and care for them as best as we can.
- Each person in the company
is directly responsible for quality of the work he/she performs.
He/she is trained to assume this responsibility.
- We shall avoid mistakes by
working in a systematic and controlled manner. Mistakes, should
they happen, shall be discovered in an early stage and measures
shall be taken that they are not repeated.
- We shall review and continually
improve our processes to benefit our customers and improve our